Return and Repairs Policy

RETURNS

All clocks are backed by our "no hassle" 30-day money back guarantee. Shipping charges cannot be refunded. Please send returns with original invoice to the following address:

Schelling Corporation
PO Box 141
Springfield, NJ 07081

REPAIRS 

Over 500,000 users of the TIDE TIMER attest to its quality and dependability. The movement is the highest quality precision quartz movement available. All clocks are backed by our 1 Year Free Repair/Replacement Guarantee. Hands can be replaced for $10.  Please email us at info@tideclocks.com and include your mailing address.  The cost to replace the movement is $25.

When sending your clock for repair:

  1. Package it securely.
  2. Enclose a Check payable to Schelling Corporation for $25.  
  3. Enclose a brief note which includes your name, telephone number, mailing address, email address and a description of the problem/required repair.

Send clocks for repair to: 
Schelling Corporation
PO Box 141
Springfield, NJ 07081

All products come with 1 year warranty.  Please email us at info@tideclocks.com if it is under a year and your clocks is not working.

 

HANDS

Hands will be replaced for a shipping and handling fee of $10. Please order them under "clocks" then "Repair"  New hands will be mailed USPS.